Koneksi
Guest Name
:
Galih Nurhadyan
9.1

(Excellent)

Check-In Date
:
2019-03-30
Room Number
:
504
Address
:
Surabaya
E-mail
:
xxxxxxxxxxxxx
     
** RECEPTION **
 
- Welcoming at the Hotel : Excellent
- Check-In : Excellent
- Concierge Service : Excellent
- Baggage Service : Excellent
- Telephone Operator / We 'Care' : Excellent
- Message Handling : Good
- Business Center : Good
- Check-Out : Excellent
- Guest Comment : Front desk was superb
     
** GUEST ROOM **
 
- Cleanliness of the Room : Excellent
- Cleanliness of the Bathroom : Excellent
- Amenities : Good
- Maintenance : Good
- In-Room Entertainment : Good
- Internet Connectivity : Fair
- laundry Services : Good
- Guest Comment : The wifi keep loging out when idle. Please make the system better
     
** FOOD & BEVERAGE **
     
- In-Room Dining : Excellent
- Lobby Lounge : Good
- Welirang Coffee Shop : Excellent
- Daisaku / Chiang Palace Restaurant : Excellent
- Cuisine : Excellent
- Poolside : Good
- Guest Comment : The food was excellent